FAQ’s

We offer towing and recovery service, including roadside assistance, 24 hours a day, 7 days a week

No and we don’t adjust our rates when we are busy, either. We believe in charging fair rates to our customers that are determined by the job itself, not by the time or day.

It usually takes between 30 and 45 minutes from the time you call until our tow truck arrives at your location.

Yes we do. We can bring you gas, change your tire, unlock your vehicle, or provide you with a jump start.

First of all turn on your hazard lights and make sure your vehicle is safely out of the flow of traffic. If you have flares or warning triangles, use them to warn oncoming cars. Gather up any personal belongings you don't want to leave in the vehicle. Don't stand out on the side of the road. Wait inside your locked vehicle or in a nearby building within sight of your vehicle until the tow truck arrives.

Yes we do! If you're not in a rush to get your car towed, a towing appointment is a great idea--we can pick up the car at any specific time. Mornings are the best time for appointments and will often get you the best rate. And remember, you don't need to be present when we pick up the vehicle, so a morning tow is a time-and-money saver.

Not at all. If you need your car towed while you're at work, just let us know where to get the key. You can hide it on or near the vehicle or leave it with a neighbor. If neccessary, we are even equipped to tow your vehicle without the key.

Immediately call the police department in the city where the car was impounded.

Call your financial institution, lender, or car dealer.

You will need to pay for the tow yourself first. If your insurance covers towing expenses, you can send them your receipt for reimbursement.

Blowouts are usually caused by tires that are old and dried out. Even though you may have purchased your tires recently, you don't know how long they might have been sitting around in the tire shop--some have been discovered to be 12 years old. When you buy tires, be sure to check the date of manufacture, which can be found on one of the tire sidewalls. There is a 10-12 digit tire identification number there, the last 4 numbers of which tells the week and the year the tire was made. For example, if the last 4 numbers are 4016, the tire was manufactured in the 40th week of the year 2016. Buy the newest tires you can. Experts recommend replacing tires that are over 6 years old.